Privacy Policy for Wirral Plumbers
GDPR
Under GDPR, we have a legal duty to protect any personal information we collect from you.
We do not pass on your details to any third parties.
Your Rights
Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you. These are;
- a right of access to a copy of the information comprised in their personal data;
- a right to object to processing that is likely to cause or is causing damage or distress;
- a right to prevent processing for direct marketing;
- a right to object to decisions being taken by automated means;
- a right in certain circumstances to have inaccurate personal data rectified, blocked, erased or destroyed; and
- a right to claim compensation for damages caused by a breach of the Act.
You can read more about these rights here
Visitors To Our Website
When someone visits https://www.wirralplumbers.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of the site. This information is only processed in an anonymous way which does not identify anyone individually. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be open about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Use Of Cookies By Wirral Plumbers
Cookies are small text files sent to your computer or mobile device by the websites that you visit. They help make websites work better and provide information to owners of the site. For instance, we use Google Analytics cookies to track users’ behaviour whilst on the site. By understanding how people use our site, we can improve the navigation and content to better meet people’s needs. The information collected by Wirral Plumbers includes IP address, pages visited, browser and operating system. The data will not be used to identify any user personally. The cookies we use on our site are:
| Cookie | Name | Purpose | Expires |
|---|---|---|---|
| GoogleAnalytics | _ga | Used to distinguish users | 2 years |
| GoogleAnalytics | _gid | Used to distinguish users | 24 hours |
| GoogleAnalytics | _gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_ | 1 minutes |
| CookieControl | catAccCookies | Registers users consent to use cookie |
Web browsers allow some control of cookies through browser settings. To find our more about cookies and how to manage them, visit www.allaboutcookies.org
WHAT INFORMATION DO WE COLLECT?
We monitor user activity to enhance content provided on this site. This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics uses ‘cookies’ and JavaScript code to help analyse user activity on websites. The information generated about your use of the website (including your anonymised IP address) will be transmitted to and stored on Google servers in the United States.
Google will use this information to produce user activity reports for this website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
Google will not associate your IP address with any other data previously held. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that if cookies are disabled, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of the data about you by Google in the manner and for the purposes set out above.
Read Google’s Privacy Policy and Google’s Terms of Service for detailed information.
YOUR INTERACTION WITH THIS WEBSITE
Our contact form is powered by Contact Form 7 (a WordPress plugin) and emails us directly.
COMPLAINTS OR QUERIES
Wirral Plumbers tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Wirral Plumbers collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
LINKS TO OTHER WEBSITES
This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
CHANGES TO THIS PRIVACY POLICY
If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
This privacy policy was last updated on the 25th May 2018.
HOW TO CONTACT US
If you want to request information about our privacy policy you can email us at mike@wirralplumbers.com
or
Write to us at:
Wirral Plumbers, 78 St Andrews Road, Bebington, Wirral, CH63 9JQ.
FEEDBACK
We welcome all feedback, so don’t hesitate to get in touch!
We do not pass on any of your personal information when dealing with your enquiry, unless you have given us permission to do so. Once we have replied to you, we keep a record of your message for audit purposes.
FURTHER INFORMATION
If you have any further questions about how your data will be used by Wirral Plumbers, please write to us using the email address.
E-mail: mike@wirralplumbers.com